Appointments - Health Care Complex, Kirkby

Urgent appointments

To request an urgent appointment for today or tomorrow (Monday to Friday):

phone us on 01623 752312, Monday to Friday from 8:30am to 6pm
visit the surgery and speak with a receptionist, Monday to Friday from 8:30 to 6pm

When you get in touch, we’ll ask what you need help with.

We will use the information you give us to choose the most suitable doctor, nurse or health professional to help you.

To request a routine appointment in the next 7 days:

using the GP online system – SystmOnline
phone us on 01623 752312 , Monday to Friday from 8:30am to 6pm
visit the surgery and speak with a receptionist, Monday to Friday from 8:30am to 6pm
use your NHS account to book a screening test or vaccination

When you get in touch, we’ll ask what you need help with.

We will use the information you give us to choose the most suitable doctor, nurse or health professional to help you.

However you choose to contact us, we may offer you a consultation:

Appointments by phone, video call or by text or email can be more flexible and often means you get help sooner.

To cancel your appointment:

If you need medical help now, use NHS 111 online or call 111.

NHS 111 online is for people aged 5 and over. Call 111 if you need help for a child under 5.

Call 999 in a medical or mental health emergency. This is when someone is seriously ill or injured and their life is at risk.

Please tell us:

if there’s a specific doctor, nurse or other health professional you would prefer to respond
if you would prefer to consult with the doctor or nurse by phone, face-to-face, by video call or by text or email
if you need an interpreter
if you have any other access or communication needs

The Doctors will assess during telephone consultations whether there is a medical need for a home visit.